If these don't work, then report that back here as we will then have to provide you information on reinstalling Windows.Microsoft Community Chat Helpful resources If these work, when you finally reboot, you should then be able to login to a working Windows desktop.
Then, follow these steps to reset Windows Update:
If you don't know how to start using Advanced Startup Options, then read this: Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.Īnd if that is the case, you need to come back here and tell us what failed so we can provide instructions for things you can to do retrieve some data from your drive before you do a complete reinstallation.įirst thing you need to do is see if you can restart in Safe mode - by doing these steps: This problem is very difficult, if not impossible to fix - from the standpoint of making repairs and leaving your stuff intact. Unfortunately, this is NOT a new issue with Win10 Windows Updates. If the test will not run or if it fails, that indicates that your drive has failed and would need to be then if the laptop is still trying to recover, this message often means that a recent Windows Update failed and Microsoft then tried to recover from that, but that failed, so it's trying over and over again - and will never succeed because Windows Update got corrupted in the process. Do NOT hold the key down, just press it over and over.Ģ) Eventually, you will see an HP Startup Menuģ) press the Function key for testing the hard drive (usually F2) and let it run. So if your PC was running real SLOW, or apps are not launching, then let's check for the drive failing, if your PC is new enough to support UEFI, you can use these steps to test the drive: ġ) Press Esc key repeatedly, several times a second, while rebooting the laptop. Not a good trade - and certainly not what you intended. So, you trade a SLOW PC for a non-working PC. Problem is - that very often is NOT the case and if there is any hardware issue at all, which is nearly always the cause with a SLOW PC (which is why most folks do the factory resets), you end up trashing your PC and rendering it useless. Can certainly understand the desire to do factory resets - given the prevalent view that such an action, though extreme, will fix a variety of mysterious problems and return a troublesome PC to working condition.
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